Frequently Asked Questions - FAQ's

Who is my Captain?

All our Captains have been vetted and trained thru the U.S Coast Guard requirements, and chosen based on boating experience and local area knowledge. ALL of our Captains have also been certified in tiki boat fun! Please remember gratuities for the Captains are greatly appreciated! 18%-25% is average. Thank you.

Weather and Cancellation Policy

Inclement Weather: For weather related issues, we may "wait out" a brief shower, reschedule for another day during your stay, or refund if unable to reschedule. All Other Cancellations: No refunds if you cancel within 3 days of the tour.

Checking in on Arrival

There is no need to check in at the restaurant.

Please arrive 30 minutes prior to tour time.

To use restroom please arrive 45 minutes prior to tour time.

Boathouse Restrooms: Please, only 3 people at time.

Picking up Food? Arrive 30 Minutes early.

Ordering Food from Fishouse or Boathouse? Call ahead or arrive 45 minutes ahead to order.

Rules For All Cruises!

Please do not bring more than 6 people per boat.

Coast Guard Regulations allow 6 people on Tikis ONLY.

Please do not call and ask to squeeze in a 7th person.

Party of more 6 people? Consider booking Captain Romance.

Our 16 Passenger Party Boat availab le for private or group cruises.

No children under 13 allowed.

Please remember to get a babysitter as you may not carry on a small child or baby.

We recommend bringing bug spray for evening tours. Bring a light jacket or cover up.

Be prepared to have a FUN TIKI TIME!

If you are late your tour will be shortened! AND you will NOT be refunded for lost time.

Tips for Fishouse Launch Location

DO NOT PARK in COVE INN designated lot. YOU WILL BE TOWED

Access to private dock for Tiki Launch is far left corner (East)

Walk all the way to left and through gate out to dock

There is a table with chairs for you in the waiting area

Tips for Boathouse Launch Location

You may also self-park at the Boathouse,or at the adjacent lot on Broad Avenue South

You may also arrive by Uber or Lyft

Complimentary Valet Parking available at Boathouse. Please be kind and tip valet!

The Tikis are docked at the back of the Boathouse Restaurant. Walk through the patio dining area to access the dock.

While moving through with your coolers and party. Please be courteous to people eating on the patio.

Women MUST wear a cover up over bathing suit while moving through dining area on patio! Men MUST wear shirts.

Scroll Down For More Important Things to Know

Your day on the water will be part of your best, forever memories if you go prepared!
Tiki Fun is the best kind of FUN! Tiki Boats are stable with a cruising speed of 4 to 6 mph. Read on for more tips!

Important Things To Know

Are Dogs Allowed -- Yes

Are Kids Allowed? No children under 13. Teens 13 & Up are allowed when accompanied by parent or guardian. Teens count as 1 person per boat on an adult ticket.

Are there life jackets on board? Yes, there is a type 1 PFD for every passenger. Along with all the coast guard requirements for the vessel including a first aid kit.

• Can more than 6 people cruise one 1 boat at the same time?
  The US Coast Guard regulations for our tiki boats is 6 people plus crew.... this includes teenagers... NO EXCEPTIONS,SORRY! Your skinny, 90 pound Aunt or Cousin cant squeeze in. Ha Ha! For larger groups, you may rent an additional tiki and cruise together. We are NOT permitted to tether together while cruising, however if anchored on a swim stop we may tether together for larger groups (over 6 persons). If you have more than 6 people you have 3 options: A. Book the first boat and however many seats you need on the second boat and then we will book additional people too fill the seats OR B. you can book both boats completely for the 2 hour tour (so book for 12 people even if you have less)  OR C. book both boats for the  private 3 hour charter.  Feel free to call us if you need help with your booking. 
• What can the tiki boats be used for?
  Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor parties, corporate meetings, birthday parties, weddings... you name it and we will try to make it work. Give us a call for special requests or large group (over 6 persons) reservations.
• What should we bring?
  Please remember sunscreen, sunglasses, bug spray, water to drink on your tour and maybe a hat. We do NOT provide bottled water. A light jacket, long sleeve shirt or cover up might come in handy. We have coolers but you can still bring your own cooler. This is a BYOB & Food Cruise. See BYOB & Restaurant information below.
• Where should we park?
  In Naples we moved to a NEW LOCATION in June of 2022. We are happy to dock at the Boathouse Restaurant on Naples Bay. We encourage you order take out from the restaurant or dine in and enjoy a discount on food. Please use the Complimentary Valet Parking at the Boat House Restaurant. Please be kind and tip valet. You may also self park in the Boat House on Naples Bay Parking lot or take an Uber. Please come early to visit the restrooms. They are located inside the Boathouse Restaurant. Please only 3 people at a time. DO NOT PARK in the COVE INN designated lot! YOU WILL BE TOWED! To get to the Tikis you will walk through the outside deck of the Boathouse restaurant to get to the dock. Please be courteous to the people eating on the patio as you move through with your coolers and party.
  
  In Bonita please park in the Fish House Restaurants Additional Lot at 4685 Bonita Beach Rd, Bonita Springs, FL. 34135. It is on the same side as the restaurant. Watch for signs with arrows pointing to the lot. Our tiki boat has its own entrance and dock to the far left of the Fish House restaurant and main parking lot.

What About Bathrooms, Tips, Weather & Cancellations?

What Happens If I don't Show? "NO SHOWS" will NEVER be refunded or rescheduled!

Can I cancel my cruise? No shows and cancellations of less than 48 Hours will never be refunded. If you call a minimum of 48 hours before the tour we will try to reschedule your tour or issue a full refund. Read More on our Cancellation Page - click here.

Should I Tip My Captain? Yes, Our Captains do work for tips, so gratuity is greatly appreciated. We suggest a 18-20% gratuity (on the regular price if using discount) for our captains... they are very experienced, knowledgeable, and work hard to ensure your safety and to provide an amazing tiki experience for our guests!

• Do your boats operate in the rain?
  We do operate in the rain as the tiki boats have a roof. However, the captain can decide at anytime to cancel due to conditions (typically high winds or thunder storms). We do not make the decision to cancel a tour due to weather until the day of the tour. We operate under USCG's rules. The USCG does not advise going out if wind speeds exceed 23 knots which is 26.7 mph. If you are unable to reschedule and still want to go on one of our cruises, the captains may, under certain conditions, go out to cruise in calmer water which is protected by islands or mangroves.
• Are there restrooms?
  Our tikis are NOT equipped with restrooms. We strongly encourage you to use the restrooms before leaving the dock. At the Boathouse on Naples Bay you may use the restrooms inside the restaurant. Please arrive 45 minutes ahead of your tour time to visit the restrooms and please only 3 people at a time. If Captain is notified at the beginning of our 3 hours tours we can make a potty stop at Bayview park restrooms or the City Dock. Our schedule does not allow enough time for restroom stops on tours less than 3 hours. If you know you will need a restroom stop then please book a 3 hour tour only. So please do not drink more than you are able to "hold" while on your tour! We do have ladders for water access and a camping potty bucket for emergencies.
• Are cruises and cruise routes subject to change?
  Yes, all routes are subject to change due to weather or current conditions, docking, USCG restrictions or captain's discretion.
• Can you pick us up at our dock on the Bay?
  No, at this time we are not offering dock pickups do our tight schedule. This type of charter cannot be booked online for scheduling reasons.
• What should we wear?
  TIKI BOAT ATTIRE: Boat shoes or flat sandals are recommended. Your feet may get wet during the cruise. Bathing suits or comfortable clothes are recommended. If launching from the Boathouse on the Bay Restaurant Women MUST wear a coverup over their swimsuit when in the restaurant areas. Men MUST wear a shirt. A light jacket, long sleeve shirt or cover up might come in handy especially for evening cruises.
• Are the Tikis Wheelchair accessible?
  Yes the Tikis are wheelchair accessible due to our new metal railings. Our location at the Boathouse has a floating dock that rises and lowers with the tide.

Customer reviews

"Such a fun experience! Love the limited size of the group and the party atmosphere! Great activity to plan with family or friends."

Mary Jo MB

Illinois

"We went on a morning cruise this past week. I've been coming to Naples for over 25 years and this is one of the funniest things I've done. Weather was perfect, atmosphere was very relaxed and personal. Our Captain did a great job, got a few new insights to the area. Highly recommend this trip."

Katherine S.

Michigan

"Our Captain did an amazing job for us today! We saw dolphins and learned a lot about Naples Bay Area. We had tons of fun and laughs with her. Loved this cruise and will definitely do it again."

Lisa H

Florida

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